Portfolio 4: Smart services

Portfolio 4 aims to enable organisations to combine analytics techniques, new information and communications technology (ICT) methods to create value from large quantities of data through better processing, presentation, collaboration and decision-making tools.

Smart services involve combinations of data capture and storage, analytics, security, communication, and presentation/interaction technologies. 

Our research has the potential to create economic benefits in several areas:

  • increased export earnings for target industries
  • cost savings (due to increasing value chain efficiencies)
  • technology commercialisation (licensing any platform technologies created). 

Through the involvement of industry partners, opportunities exist to commercialise research outputs and encourage capacity development in the smart services area. This portfolio will demonstrate how to better connect researchers and companies.


Portfolio 4 spearhead project: R Five

R Five is a collaborative modelling effort looking at the effects of randomness, risk, rivals, remoteness and resource limitations on New Zealand businesses. 

Through the provision of new software models, the R Five project will look to create value for New Zealand’s primary and manufacturing industries.  

R Five has three application areas of research:

  • value chain optimization models for primary industries
  • analytics models for large manufacturing industries
  • applying analytics and Vision mātauranga to Māori capacity development.


 The team

  • Portfolio 4 leader – Professor Andy Philpott
    • University of Auckland – optimisation under uncertainty.
  • Professor Tava Olsen
    • University of Auckland - value chain optimisation: contracting.
  • Associate Professor Andrew Mason
    • University of Auckland - Māori capacity development.
  • Associate Professor Golbon Zakeri
    • University of Auckland - robust operations planning.
  • Professor Caroline Saunders
    • Lincoln University - value chain optimisation: markets.
  • Dr Marcus Frean
    • Victoria University of Wellington - Māori capacity development.
  • Dr Sydney Shep
    • Victoria University of Wellington - Māori capacity development.
  • Dr Geoffrey Pritchard
    • University of Auckland - electric power optimisation.
  • Dr Janet Stephenson
    • University of Otago - sustainable resource management.